All of our crew are trained with videos, manuals, and hands-on instruction. Periodically, we have “refresher” courses so that our high quality remains consistent. We keep our employees motivated by offering bonuses for exceptional service.
That depends. If you live in NJ, we will supply all of the cleaning products except including the vacuum. We ask that you supply the trash bags. If you live in NY, you will need to supply the cleaning products, the vacuum, and a place to store them at your home. Of course, if you like we can purchase the supplies and you will be charged the cost of the supplies and a $20.00 handling fee.
We require a minimum of 24 business hours notice if you need to cancel a scheduled appointment. We ask that you call our office during regular business hours to avoid a $50.00 cancellation fee. Also, if we are unable to enter the premises for a scheduled cleaning, you will be billed for the full amount of that cleaning.